Construction Tiger vision is to change the way the world does the Construction by leading the new generation of industry-focused, knowledge-based Construction Process Outsourcing (CPO) solutions. Our mission is to be the best and largest Construction industry-focused CPO services provider, both onsite and offshore, offered from anywhere in the world, on the bedrock of our three Constructions process outsourcing principles

• Value Addition
• On Time Delivery
• Accountability

Construction Tiger works minute-to-minute with our customers as one team. Combined with our robust security and infrastructure, efficient workflow and processes, our exceptional management team and people, we deliver. We do what we say we will.

Construction Tiger has been established as a provider of knowledge-based CPO services. Unlike other offshore companies, we do not come from a history of IT or call center services. Our solutions are unique in that they are industry-focused and knowledge-based where knowledge has material impact on the outcome. We do not merely replicate a task or process, but we improve it. We do not merely replicate a document, but we qualify it. Our professionals apply their knowledge and experience to what is at hand.

As a pioneer of the new generation of Construction process outsourcing (CPO) solutions characterized by industry-focused, real-time, judgment-dependent services, we support core functions of our clients’ business. Construction Tiger is a market leader in the CPO industry with a reputation for excellence in client-centric management and execution of complex onsite/offshore outsourcing services on a global scale.

For the knowledge-based CPO services that we provide, continuous client interaction is the norm. In line with this, Construction Tiger service delivery model is designed specifically to outsource an entire business process from a customer and perform the operations both onsite and offshore. A huge differentiator from other offshore outsourcing companies, our onsite presence, is a critical success factor for delivering our high-end complex CPO services and is a source of tremendous comfort for our clients. This hybrid onshore / offshore model also allows Construction Tiger the flexibility to pursue diverse and larger business process outsourcing (BPO) accounts that require domestic collaboration.

A key focus for Construction Tiger is innovation in business processes, providing value-added cost savings to our customers through tangible increases in efficiency and outcome. We reengineer business processes utilizing technology, workflow and offshore resources. A business partner of choice, we continue to make distinctive, lasting and substantial improvements in our client’s performance, establishing a great CPO firm that is able to attract and retain exceptional people .

Construction Tiger rigorous security policy and unrelenting security procedures for our physical facility and our data flow, auditing and tracking enable us to handle a wide range of documentation. The secure infrastructure is supported by redundant and robust telecommunications links, disaster recovery plans, resilient operation strategy and state-of-the-art networking.

Our quality focus begins before we initiate production with our CPO clients. We educate and train our staff about our clients’ custom business requirements and also provide context through instruction on industry-focused expectations, client profiles and overall environment. We are instituting rigorous Six Sigma standards across the operation.

Construction Tiger production center has recorded an on-time rate of over 99% year-to-date, with a third of our projects being delivered in less than an hour. We deliver - consistently.